FAQ

What should I do when my app crashes?

We always try to prevent any app crashes. Your assistance in identifying the issue’s origin is valuable.

  • Please provide detailed information about the bug, such as when the app crashes (e.g., after a specific action).
  • If an error message appears in Folio, kindly include a screenshot.
  • Avoid uninstalling the app without registering an account first, as it will result in data loss. For further assistance, contact support@folio.id, including your device type and app version in your email.

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