FAQ

I did not receive a verification code

If you encounter issues receiving the verification code during the sign-up process, here are some steps to troubleshoot:

  • Ensure your email address is accurate and check your spam folder.
  • Attempt to send another code; use the latest code as older ones may have expired.
  • If the issue persists, tap ‘Contact support’ in the ‘Account’ section of your Folio app for assistance.

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